Frequently Asked Questions

Discover everything you need to know about the world of Oscar de la Renta.

How can I ensure the perfect fit for my garment?

Each product page features a detailed size guide. For our ready-to-wear and bridal collections, we recommend consulting our sizing chart or contacting a personal stylist for specific measurements.

What is your return policy for luxury items?

We accept returns of unworn, unwashed, and unaltered merchandise with all original tags attached within 14 days of delivery. Please note that evening wear and final sale items may have specific restrictions.

Do you offer international shipping?

Yes, Oscar de la Renta ships to over 100 countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location and local customs duties.

Are your products authentic?

All items purchased through our official website or authorized boutiques are guaranteed 100% authentic. Each piece is crafted with the highest standards of luxury and craftsmanship.

Can I modify or cancel a pre-order?

Pre-orders can be modified or canceled as long as the item has not yet entered the shipping process. Please contact our client services team immediately for assistance with your order.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. For select regions, we also offer flexible payment options through Affirm.